Frequently asked questions.

Do you allow dogs?

Dogs must always be kept on a lead under control. Please remember to pick up all pet litter. Restricted breeds or ‘barkers’ are not permitted. COMPANION ANIMAL ACT APPLIES. Management reserve the right to deny entry of any dog or request the removal of any dog without explanation.

Are we allowed to have a campfire?

Yes you are, the collection of firewood is NOT permitted. All campers must only light campfires in designated areas. No campfires below high-water levels. Bottles not to be disposed of in fires. Campers must check fire restrictions daily at the office during the fire season. Firewood is available for purchase from the office, $20.00 per bag or 3 for $55.00 or $10.00 per bag of kindling

What will happen with amenities once you re-open after COVID-19?

Amenities will be opened and cleaned several times a day.

We ask that 
– If you have flu-like symptoms please be considerate of others and stay home.
– You please practise good hygiene within our facilities.

Will there always be room in the unreserved section?

We would still recommend calling prior to arriving to save disappointment.

Give us a call on 63556347.

Do we need to book, can we just turn up?

We highly recommend booking to save disappointment. During peak periods we are booked out sometimes months in advance. Keep an eye on our Facebook page we will advise of any cancellations especially during these times. Please call the office to secure these booking, while our Facebook page is manned we may not get to your comment for a little while.

Give us a call on 63556347 to arrange a booking.

Can the lake and park be used all year round?

Yes, the park is open 365 days a year. On public holidays the office hours may vary. The lake is open unless there is a red algae alert which if in place this will be advertised on our Facebook page and the signage at the entrance to the park. Despite any warning the campground will be open. Refunds will not be given for algae blooms.

What animals are in and around the park?

Rainbow Trout, Brown Trout, and Australian Bass are the species found in Lake Lyell. There is a current plague of Redfin fish. If you do catch these please do not put them back! The Lake is also home to water rats, fresh water pippies and platypus on the rare occasion. With NSW Fisheries and local climitision committee we also regularly release trout and bass. As we are in a bush setting kangaroos wombats. drop bears and possums are regularly seen on the roads so please take care. Being a bush setting, during summer means the potential for snakes and lizards to be around so please take care.

Do you have hot showers and flushing toilets?

Yes we do! Please only use the toilet paper that is supplied and limit the amount of paper that is flushed, we are on septic tanks. The showers are $1 dollar coin for 3 minutes ($1 dollar coins only) Change is available from the office during business hours only. Please leave the showers how you would like to find them! Showers and toilets close at various times for cleaning.

Please be mindful of wasting water, we are on tank water and only have a few showers for a lot of campers.

Is there a shop?

We do have a kiosk which has hot food, ice creams, hot and cold drinks and your camping basics in case you forget. We have some fishing and boating gear for purchase as well as ice and firewood.

Hot Food and drinks: Are available from office from 8am to 5:30pm.

Do powered sites have any water on them?

No, we do not hold water on any of the sites. Potable water is available free of charge from the taps at the rear of the amenity’s buildings. This water is for patrons only and must only be used to fill a drinking water container. We cannot fill tanks in vans or mobile homes, as we are on tank water ourselves.

Do you have EFTPOS available?

Yes we do! However we are not a cash out facility.

What if I need to change or cancel my booking?

To view our full Terms and Conditions and Cancellation Policy please click here.

Still have questions? Please call us on (02) 6355 6347